Your Carver Surf Racks or Carver Racks ("CSR") branded product ("Product") is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original purchase ("Warranty period") when used in accordance with CSR's user manuals. If a defect arises during the Warranty Period, CSR, at its option will (1) repair the Product at no charge using new parts or parts that are equivalent to new in performance and reliability, (2) exchange the Product with a product with equivalent functionality formed from new and/or previously used parts that are equivalent to new in performance and reliability or with your consent, a product that is at least functionally equivalent to the product it replaces, or (3) refund the original purchase price if rack was purchased from carverracks.com. This warranty excludes damage resulting from abuse, accident, modifications, unauthorized repairs or other causes that are not defects in materials and workmanship, including excessive weight on the carrier arms or rack mount.
To obtain warranty service, contact CSR using the form at http://carverracks.com/crm.asp?action=contactus. Proof of purchase and photos of damage may be required to verify eligibility.
